We’ve got you covered! When your fire pit arrives, it has already been measured according to our quality standards. However, on the off chance that something is wrong with your fire pit when it arrives like a weld breaking or a manufacturing defect, we offer a limited lifetime warranty to cover these kinds of issues. For fire pits or accessories damaged in shipping, please contact our customer service team with photos and information at firstname.lastname@example.org. A team member will review and offer a credit or replacement based on the extent of the damage.
We guarantee that your fire pit won’t rust through or burn through for up to 5 years after your purchase. If your product is covered by this warranty, we will repair or replace your product with a new one free of charge. If your product has been discontinued, you’ll receive a replacement of equal or lesser value.
You’ll also want to note that the patina on the Corten fire pits is a natural iron oxide surface coating and is not covered by this warranty. There’s no warranty on material finishes, as some of the materials we use may form natural signs of aging with use.
If you think there may be something wrong with your fire pit, and you want to know if it’s covered by this warranty, check out our fire pit warranty here. See our X Series Furniture warranty here. If you have any further questions, feel free to contact us. We are here for each of our customers and happy to help however we can.