Meet Y Series: Smokeless Fire Anywhere
Meet The All-New Y Series:
Smokeless Fire On The Go
Smokeless Fire Pits
Fire Pit Builder
The Firemaster Club
Earn points and enjoy membership benefits
to join the Firemaster Club
What is this?
Who can join?
How do I earn points?
How do I view my point balance?
How do I redeem my points?
Is there a limit to the number of points I can earn?
What do the 'approved', 'pending', and 'cancelled' statuses mean?
What happens if a friend I refer cancels or returns their order?
Why did my account balance go down?
I completed an activity but didn't earn points!
Can I use my points during checkout?
How do I leave the program?
What happens if I leave and decide to join again?
Where can I report a problem or give feedback?